The only constant is change.
– Heraclitus
Today’s quote comes to you from Leadership Courage:
Leadership Strategies for Individual and Organizational Success
Consciously cultivating thankfulness is a journey of the soul, one that begins when we look around us and see the positive effects that gratitude creates.
– MJ Ryan
Today’s quote comes to you from Giving Thanks: The Gifts of Gratitude
It is good to appreciate that life is now. Whatever it offers, little or much, life is now – this day – this hour.
– Charles Macomb Flandrau
Today’s quote comes to you from The Simple Truths of Appreciation
During this season of giving thanks, we want to say “thank you” to our subscribers for all of the support you have given us throughout the year. Please take a moment to view our collection of inspirational movies. Filled with warmth, humor, and encouragement, each 3-minute movie tells a priceless story. Like you, every one of them is truly a treasure.
To Your Success,
Eric Harvey
You can tell the value of a man by the way he treats his wife, by the way he treats a subordinate, and by the way he treats someone who can do nothing for him.
– Ken Babcock
Today’s quote comes to you from 180 Ways to Spread Contagious Enthusiasm: The How-To Handbook for Everyone
212° Investment
This letter was written about Marty, the richest man in town.
Dear Mr. Glass,
Sam Walton would be proud of Marty. To me and lots of other people he is “Mr. Wal-Mart.”
Funny, I don’t even know Marty’s last name. But let me tell you what I do know about him. Marty works at Wal-Mart in Brookings, S.D. He is a kindly older gentleman with twinkling eyes and a ready smile.
I, like many others, will stand “eight deep” in his cashier line. There will be a few people in the other cashier lines, but that doesn’t matter, we like Marty’s line. The wait doesn’t bother us. Why? Because after he rings up the sale, and just before handing us the change, he sticks out his right hand to shake ours. He looks us right in the eye and thanks us. And, he sincerely means it and we know it.
I do a lot of public speaking in the area. One of the customer service items I speak about is the importance of saying “thank you.” Until this morning I did not know Marty’s first name. But I always refer to him in my talks and people in the audience immediately know who I am talking about. It’s amazing! All of us are willing to spend a little extra time because we love to hear him thank us.
As long as Marty’s running a cash register I’m going to stand in his line no matter how long it is. Yup, Sam Walton would be proud.
Sincerely,
V.J. Smith
During these troubling times, are you investing in the things
that will really give you the highest return?
Will you be a Marty and invest in others today?
The Richest Man in Town: Inspired by Marty, a Simple Man Who Ran a Cash Register
The only thing that separates successful people from the ones who aren’t is the willingness to work very, very hard.
– Helen Gurley Brown
Today’s quote comes to you from Start Right, Stay Right: Every Employee’s Straight-Talk Guide to Job Success
We do not remember days,
we remember moments.
– Cesare Pavese
Today’s quote comes to you from Random Acts of Kindness:
Stories, Quotations, and Suggestions to Inspire Kindness All Around You
Welcome to a special edition of Leadership Lessons – straight from the desk of Santa Claus.
Dear Santa:
Dealing with performance problems eats up a great deal of my time … and my emotions. Is there anything I can do to reduce the number of team-member problems – and accompanying leadership headaches – that I’m told, “just come with the job”?
Frustrated in Falls Church
Dear Frustrated:
Excellent question! And (good news), the answer is YES – there are things you can do! Unquestionably, the very best way to deal with performance problems of team members is PROACTIVELY … by doing things that decrease the likelihood that issues will occur in the first place. Here are some strategies that should be helpful. They’re from an invaluable resource I continually refer to, The Manager’s Coaching Handbook:
7 Ways to Minimize the Need for
PERFORMANCE IMPROVEMENT SESSIONS
By the way, these strategies aren’t just for business workplaces. With a little adjustment, they can be applied to situations occurring in your personal life as well.
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Today’s lesson comes from The Manager’s Coaching Handbook: A Practical Guide to Improving Employee Performance
By David Cottrell and Mark Layton |
Creativity is the power to connect the seemingly unconnected.
– William Plomer
Today’s quote comes to you from The Power of 10%: How Small Changes Can Make a Big Difference
