Walk The Talk Chock full of resources to inspire, motivate, encourage, and challenge you!

Aim for service and success will follow.
– Albert Schweitzer

Today’s quote comes to you from The Simple Truths of Service: Inspired by Johnny the Bagger

And then the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.
– Anais Nin

Today’s quote comes to you from This Is Not the Life I Ordered: 50 Ways to Keep Your Head Above Water When Life Keeps Dragging You Down

Top 10 Characteristics of Ethical Leaders and Values-Driven Organizations

1. High Values Awareness
   Values are regularly communicated and discussed to ensure awareness and understanding throughout the organization.
2. High Values Accountability
   People are evaluated on values-driven practices as well as results—with zero tolerance for conscious values violations.
3. Leadership By Example
   Leaders earn the right to expect others to do things by doing those things themselves.
4. Values-Driven DecisionMaking
   Decisions are checked to ensure they are in accord with organizational values BEFORE they are implemented.
5. In Sync Policies and Procedures
   Rules, policies, and practices are evaluated to ensure they reflect and support organizational values.
6. Values-Driven Education
   Training and other developmental activities teach people how to demonstrate ethics and apply organizational values.
7. Attention To Perceptions
   Climate surveys and other perception-collecting activities are important components of organizational assessment and change strategies.
8. Steady, Incremental Change
   Emphasis is placed on many small improvements rather than quick-fix fads and “programs of the year.”
9. Values-Based Selection
   The degree to which people subscribe to and practice organizational values is a key criterion in hiring and promotion decisions.
10. Encouraged Initiative
    People are rewarded forWalking The Talk rather than complaining, pointing fingers, or waiting for others to take the first step.

Today’s lesson is from Walk The Talk: And Get The Results You Want

By Eric Harvey & Al Lucia

If you don’t care, your customer never will.
– Marlene Blaszczyk

Today’s quote comes to you from Serve Right: Everyone’s Straight-Talk Guide to Customer Service Success

Remember: very little is needed to make a happy life.
– Marcus Aurelius

  Today’s quote comes to you from The Way of the Small: Why Less Is Truly More

Always laugh when you can. It is cheap medicine.
– Lord Byron

Today’s quote comes to you from The Essence of Leadership

Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
– Helen Keller

Today’s quote comes to you from The Power of 10%: How Small Changes Can Make a Big Difference

Mary Blochowiak said, “You are always only one choice away from changing your life.” Just imagine. One choice. What would that choice be for you? Mac Anderson’s new book Charging the Human Battery: 50 Ways to Motivate Yourself encourages us to get energized and make those choices that will change our lives. Read the excerpt below and choose to make those important choices…today!

Please pass this to friends, family, and coworkers.

Charging the Human Battery: 50 Ways to Motivate Yourself

One of the most striking differences between a cat and a lie is that the cat only has nine lives.
– Mark Twain

  Today’s quote comes to you from The Manager’s Communication Handbook: A Practical Guide to Build Understanding, Support, and Acceptance

Passionate living is when we align our head and heart through action.
– Marcia Wieder

  Today’s quote comes to you from Dreams Are Whispers From the Soul: Finding Your Purpose and Passion in Life