Books & Workbooks

    Product Name   Price   Buy Now 
 Lead Right 

Lead Right

In order to be a leader, you must do the things that leaders do. Written in a pull-no-punches style, Lead Right contains a collection of ideas and proven strategies guaranteed to help you become a more effective and respected leader.

 $12.95  Buy Now 

 WALK THE TALK ... And Get The Results You Want (Hardcover) 

WALK THE TALK ... And Get The Results You Want (Hardcover)

Recommended by Human Resource Executive magazine as a book that should be "read carefully and revisited frequently," this best-selling business book is the cornerstone of the WALK THE TALK® philosophy. A staple for business leaders, this compelling allegory shows how to bring new life to your organization and turn values and ethics into value-added results. Foreword by Ken Blanchard.

 $21.95  Buy Now 

 Ethics4Everyone 

Ethics4Everyone

Ethics4Everyone is a unique and powerful resource for employees at ALL levels. It provides practical information to guide individual actions, decisions, and daily behaviors. And it will help your entire workforce understand that, when it comes to business ethics, everyone is responsible ... everything counts!

 $9.95  Buy Now 

 Listen Up, Leader! 

Listen Up, Leader!

This best-selling leadership book provides powerful insight into what employees want and need from their managers, supervisors, and team leaders. It pinpoints the behaviors and attributes necessary to be the kind of leader that employees will follow ... to higher levels of success.

 $9.95  Buy Now 

 Start Right...Stay Right 

Start Right...Stay Right

Start Right, Stay Right is a powerful guidebook for ALL employees, regardless of their level, function, or time on the job. Using a straight-talk, real-world approach, it pinpoints the critical behaviors necessary for individual and organizational success. This is the handbook you'll want everyone reading and using...TODAY!

 $9.95  Buy Now 

 Leadership Secrets of Santa Claus (SOFTCOVER) 

Leadership Secrets of Santa Claus (SOFTCOVER)

Clever and compelling resource for leaders at all levels to help them accomplish big things in heir "workshop" by giving employees clear goals, solid accountabilities, ongoing feedback, coaching, recognition…the leadership traits of the Santa Claus in each of us!

 $14.95  Buy Now 

 The Manager's Coaching Handbook 

The Manager's Coaching Handbook

This cut-to-the-chase resource provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages, you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between.

 $9.95  Buy Now 

 180 Ways To Walk The Customer Service Talk 

180 Ways To Walk The Customer Service Talk

This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity.

 $9.95  Buy Now 

 Walk Awhile In MY Shoes 

Walk Awhile In MY Shoes

The revolutionary handbook will help you break down we vs. they beliefs and behaviors that exist between "bosses" and "workers." It will enhance your culture by encouraging new levels of understanding, empathy, trust, and cooperation. With over one million copies in print, this is a must read for everyone in your organization!

 $9.95  Buy Now 

 212º the extra degree™ (original softcover) 

212º the extra degree™ (original softcover)

212° the extra degree captures the essence of excellence in an unforgettable way... At 211° water is hot. At 212°, it boils. And with boiling water, comes steam. And with steam, you can power a train. The one extra degree makes the difference

 $10.95  Buy Now 

 The Manager’s Communication Handbook 

The Manager’s Communication Handbook

This powerful handbook will allow you to connect with employees and create the understanding, support and acceptance critical to your success. It will introduce you to the four key dimensions of communication and teach you how to eliminate communication barriers.

 $9.95  Buy Now 

 Nuts 'n Bolts Leadership 

Nuts 'n Bolts Leadership

Nuts'nBolts Leadership provides practical, easy-to-follow "how to's" to help your people meet their most challenging leadership responsibilities. From motivating employees, communicating more effectively, and handling employee performance problems we've demystified the process of management by providing the guidance that leaders at ALL levels need.

 $9.95  Buy Now 

 Five Star Teamwork 

Five Star Teamwork

The fact is that while all teams are groups, not all groups are teams. A group becomes a true team only when its members support and enhance each other’s performance and contributions … when they work together to achieve results that are bigger and better than those that could be realized individually.

 $9.95  Buy Now 

 WALK THE TALK ... And Get The Results You Want (<b>Softcover</b>) 

WALK THE TALK ... And Get The Results You Want (Softcover)

Recommended by Human Resource Executive magazine as a book that should be "read carefully and revisited frequently," this best-selling business book is the cornerstone of the WALK THE TALK® philosophy. A staple for business leaders, this compelling allegory shows how to bring new life to your organization and turn values and ethics into value-added results. Foreword by Ken Blanchard.

 $12.95  Buy Now 

 Peer Today, Boss Tomorrow 

Peer Today, Boss Tomorrow

Whether you’re a seasoned supervisor, newly promoted (and wondering "What do I do now?"), or preparing yourself for a future leadership position, this book is for you.

By applying the information found inside, you’ll reduce any fears or frustration you may be feeling, increase your personal effectiveness, gain greater respect from the people reporting to you, and enhance your overall career. Most importantly, you’ll prove to everyone (including yourself) that you ARE the kind of leader that others will want to follow.

This is the handbook you’ll want all your leaders reading and using today!

 $9.95  Buy Now 

 Talk Ain't Cheap…It's Priceless 

Talk Ain't Cheap…It's Priceless
It’s a fact! Survey after survey has shown that effective communication is critical to business success. But far too many leaders fall short when it comes to this all-important skill. People aren’t talking. And organizations are losing employees, customers, and money every day. This handbook will help ensure that doesn’t happen to you.

 $10.95  Buy Now 

 Monday Morning Mentoring HARDBACK 

Monday Morning Mentoring HARDBACK

This expanded and enhanced hardback version of best-selling Monday Morning Leadership includes new sessions on how to deal with change and constructive feedback.

 $19.95  Buy Now 

 What To Do When CONFLICT HAPPENS 

What To Do When CONFLICT HAPPENS
What To Do When Conflict Happens encourages employees to take "ownership" of their own problems. It provides team members with the skills and techniques necessary to resolve interpersonal issues they face at work. And, it includes proven leadership strateges for enhancing workplace cooperation and problem solving.

 $9.95  Buy Now 

 Monday Morning Leadership 

Monday Morning Leadership

Business Week Top 15 Business Book! Over 500,000 in print! Everyone likes a good story ... especially if there are lessons that can be immediately applied to life. This book is one of those stories, about a manager and his mentor.

 $14.95  Buy Now 

 144 Ways To Walk The Talk 

144 Ways To Walk The Talk

A must have for anyone striving to provide ethical, values-driven leadership. This quick-reference handbook is packed with 144 proven techniques and practical strategies for turning workplace values into daily practice. Enhance quality and customer service, build collaboration and teamwork, encourage productive, integrity-based performance, and much more!

 $9.95  Buy Now 

 Escape from Management Land 

Escape from Management Land

Written to entertain and to teach, Escape From Management Land is a fictional and, at times, outlandish tale. But at some point in your career, you will find yourself in Management Land, struggling to escape.

 $14.95  Buy Now 

 The Best Leadership Advice I Ever Got 

The Best Leadership Advice I Ever Got

What if everyone in your organization could sit down with 75 of today’s most successful leaders and hear the best advice of their careers? The Best Leadership Advice I Ever Got offers this unique opportunity!

 $14.95  Buy Now 

 180 Ways To Walk The Recognition Talk 

180 Ways To Walk The Recognition Talk

Recognizing the efforts and achievements of employees at all levels is critical to organizational success! Yet most people quickly run short of ideas on how to recognize others. As a result, acknowledging and reinforcing good performance doesn't happen as often as it could or should. This handbook will help you change that!

 $9.95  Buy Now 

 Ouch!  That Stereotype Hurts 

Ouch! That Stereotype Hurts

Regardless of your job title, you need to communicate with others to be successful. If you want to communicate respect through your message so that you can help build a workplace where all individuals feel included, this book is for you!

 $12.95  Buy Now 

 Positive Discipline 

Positive Discipline

Practical time-tested techniques for resolving performance problems....and strengthening employee commitment in the process.  Within these pages, your people will find the tools they need in order to get the results you want!

 $9.95  Buy Now 

 Leading To Ethics…10 Leadership Strategies for Building a High Integrity Organization 

Leading To Ethics…10 Leadership Strategies for Building a High Integrity Organization

As a leader, the task of building an integrity and values-based organization falls squarely on your shoulders. Ethical business starts with ethical leadership. And, while everyone must do their part, ultimately it's up to you to ensure that your organization avoids the pitfalls of doing wrong.

 $9.95  Buy Now 

 Power Exchange 

Power Exchange

Today’s changing workforce requires powerful leadership. This quick read offers practical strategies to help any leader boost accountability and performance in today's workforce. Start your power exchange today!

 $9.95  Buy Now 

 Generations Working Together 

Generations Working Together
With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. This handbook will help employees and managers gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration.

 $9.95  Buy Now 

 Get in the Game 

Get in the Game

In the game of life there are no time outs and no overtimes .You only get one chance to play this game! Get in the Game shows you how to get the winning edge in business sales and life.

 $14.95  Buy Now 

 The Secrets of Meeting Magic ... Revealed 

The Secrets of Meeting Magic ... Revealed

It's true! Ineffective, poorly-run meetings are one of the biggest resource (time and MONEY) drains that organizations experience - wastes you just plain can't afford in today's tight economy!

 $9.95  Buy Now 

 180 Ways to Build Commitment and Positive Attitude 

180 Ways to Build Commitment and Positive Attitude
No matter your level or title, there are opportunities everyday for you to ratchet up your own commitment and attitude, and those of the people you work with. Seize those opportunities and the rewards are guaranteed to be worth the effort. All it takes is a little know-how … and a lot of action. This handbook will supply the know-how.

 $9.95  Buy Now 

 Walk Awhile In MY Shoes - HEALTHCARE EDITION 

Walk Awhile In MY Shoes - HEALTHCARE EDITION

A special edition of our most popular handbook (over 1 million in print) - designed specifically for the healthcare industry!

Use this one-of-a-kind book to bring everyone together as they focus on the shared goal of providing high quality patient care. It's a "must read" for everyone who works in healthcare or a related industry!

 $9.95  Buy Now 

 180 Ways To Build A Magnetic Culture 

180 Ways To Build A Magnetic Culture

This quick-reference handbook is packed with ideas, techniques, and strategies. It's your guide to retaining, attracting, and hiring the best, brightest, and most productive people - and for building a values-based business culture.

 $9.95  Buy Now 

 Building Customer Loyalty: The 21 Essential Elements ... IN ACTION 

Building Customer Loyalty: The 21 Essential Elements ... IN ACTION

Ever ask the question: "How many customers do we lose every year?" Chances are you haven't. Most businesses are so busy trying to get new customers in the front door that they pay far too little attention to the ones that are walking out the back!

 $9.95  Buy Now 

 The 12 Days of Leadership 

The 12 Days of Leadership
Help leaders enhance their performance with this clever, pocket-sized resource. Using a familiar Santa storyline, the guide reinforces 12 key strategies found in the best-selling book, The Leadership Secrets of Santa Claus.  More importantly, it provides 36 practical, easy-to-follow tips for turning good intentions into actual leadership behaviors.

 $2.95  Buy Now 

 I Wish You Would Just... 

I Wish You Would Just...

Based on research conducted with thousands of managers and employees starting in 1997 and continuing today, employees were asked to finish the statement, "I wish my manager would just..." and managers were asked to finish the statement, "I wish my employees would just..." Some answers may surprise you; others will seem quite simple.

 $9.95  Buy Now 

 The Greatest Leader Who Wasn't 

The Greatest Leader Who Wasn't

Have you ever wrestled with the challenges of being a leader? Have you ever struggled to find just the right leadership approach when you've been in charge of someone else, a group, or a project of some kind? Have you ever wondered how to get the most and best from others when you're the one who's supposed to "call the shots?"

 $12.95  Buy Now 

 How to Lead From a Distance 

How to Lead From a Distance

If you’re one of the growing legions of virtual leaders, this book is for you – packed with practical tools and techniques, this book will help you learn how to lead effectively in our expanding virtual workplace.

 $9.95  Buy Now 

 How To Work Together From a Distance 

How To Work Together From a Distance

If you're one of the growing legions of virtual team members, this book is for you -- offering practical tools and techniques for working together effectively in our expanding virtual workplace.

This book addresses the three components of successful virtual teams: trust, communication, and performance. Includes checklists and reminders. A quick read full of valuable information.

 $9.95  Buy Now 

 Leadership Secrets of Santa Claus (HARDBACK) 

Leadership Secrets of Santa Claus (HARDBACK)

This new Hardback Edition is the perfect gift for ALL your employees! A clever and compelling resource for leaders at all levels to help them accomplish "big things" by giving employees clear goals, solid accountabilities, ongoing feedback, coaching and recognition. These are the leadership traits of the Santa Claus in each of us!

 $21.95  Buy Now 

 Goal Setting For Results.  Success Strategies for You and Your Organization 

Goal Setting For Results. Success Strategies for You and Your Organization

This exciting new handbook addresses the fundamentals of setting and achieving your goals- of moving yourself and your organization from where you are, to where you want (and need) to be!

 $9.95  Buy Now 

 Walk Awhile In My Shoes, Too! 

Walk Awhile In My Shoes, Too!

Our first venture outside the business arena has resulted in a practical and inspiring handbook designed to improve communication, and foster respect and understanding, between adults and youths. It's perfect for "family friendly" companies looking for helpful resources to give their employees.

 $9.95  Buy Now 

 Forget For Success 

Forget For Success

This unique and powerful handbook will help you identify and abandon counterproductive beliefs, mindsets, and people practices that negatively impact your culture and your results. Its "straight talk" approach is ideal for leaders at all levels.

 $9.95  Buy Now 

 Leadership Courage 

Leadership Courage

This hard-hitting book covers some of the tough tasks and responsibilities of every leader. And, most importantly, it gives the reader the techniques to be the best he/she can be!

 $14.95  Buy Now 

 FutureTense: 21 Personal Success Strategies For An Ever-Changing Business World 

FutureTense: 21 Personal Success Strategies For An Ever-Changing Business World

Let's cut right to the chase! If your organization is going to survive and prosper in this fast paced, ever-changing business world, people at all levels must accept change and that is exactly what FutureTense is all about!

 $9.95  Buy Now 

 Way To Grow 

Way To Grow

Effectively allocating time and coaching to employees can be one of the biggest challenges faced by leaders today. Way To Grow! will help you determine who needs your time and why.

 $12.95  Buy Now 

 Leading With Values 

Leading With Values

Leading With Values is a powerful resource for leaders at ALL levels. It provides eight common-sense, easy-to-follow strategies for turning good intentions into values-based business practices…for getting everyone in your organization “walking the talk.”

 $9.95  Buy Now 

 We're #1  A Story About...Teamwork 

We're #1 A Story About...Teamwork
We’re #1 tells the story of one character’s journey from “I” to “we.” In fact, We’re #1 is the story of "I" – literally! Through this touching and memorable parable - set in the Word Division of the ABC Language Factory - you'll discover the secrets to maintaining a vibrant and successful work group.

 $9.95  Buy Now 

 180 Ways To Walk The Motivation Talk 

180 Ways To Walk The Motivation Talk

It's one of the most important yet underutilized factors affecting business today. And, fact is, your very success hinges on the ability of leaders throughout your organization to make it happen. It's called MOTIVATION ... and it's what this handbook is all about.

 $9.95  Buy Now 

 Selling It Right! Getting Results with Integrity 

Selling It Right! Getting Results with Integrity

You want to succeed and feel good about what you do, and your organization is counting on you "to deliver." As a result, there may be times when you find yourself torn between what seem to be two contradictory goals: selling as much as possible versus doing the right thing.

Sound familiar? If so, this book is for you!

 $12.95  Buy Now 
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