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NOTICE: Orders placed AFTER 12:00pm CST on Friday, Dec 21st will ship Wednesday, Dec 26th. Orders placed AFTER 12:00pm CST on Monday, Dec 31st will ship on Wednesday, January 2nd. Wishing you a Merry Christmas and a Happy New Year! Happy Holidays!

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Frequently Asked Questions

 

ORDERING QUESTIONS

How Can I Place An Order?

  • Via our convenient and secure website at www.walkthetalk.com
  • Call Customer Service at 888-822-9255 

What Methods of Payment Are Accepted?

  • Mastercard
  • Visa
  • American Express
  • Checks.  These orders must be placed by calling Customer Service at 888-822-9255. 
  • Orders paid for by check will not ship until the check has been received by The Walk The Talk Company.

How Do I Get A Receipt For My Order?

  • Within 24 hours of placing your order a receipt will be emailed to the email address on your online account
    or to the one given to Customer Service when placing a phone order.
  • If you have created an account on www.walkthetalk.com, you may click on My Account/My Orders to print an invoice.
  • If you have not created an account on www.walkthetalk.com, please contact Customer Service at 888-822-9255.

 

PRODUCT QUESTIONS

How Can I Use Your Products?

  • There are many ways to use these powerful resources

Do You Offer Quantity Discounts?

  • Quantity Discounts are offered on most Walk The Talk products.  On our website you may click on any product to see a Quantity Discount Schedule.  These quantities are automatically calculated at checkout for online orders and by a Customer Service Representative for telephone orders.

How Do I Download Items From A Deluxe DVD?

  1. If the movie is already playing get out of it completely.
  2. Go to My Computer.
  3. The D: Drive will say the name of the movie – right click on this.
  4. Click “open” and it will pull up the Resources folder that contains all products on the DVD.

 

NEWSLETTER QUESTIONS

How Do I Sign-Up For the Walk The Talk Newsletters?

How Do I UnSubscribe from the Walk The Talk Newsletters?

DIGITAL E-BOOKSTORE QUESTIONS

What is an E-BOOK?

An electronic book (also e-book, ebook, digital book) is a book-length publication in digital form, consisting of text, images, or both, and produced on, published through, and readable on computers or other electronic devices such as a Kindle, Nook, iPad, PC, iPod, Blackberry, Smartphone, Sony Reader, etc.

What types of e-book formats are available?

E-book titles can be available in several formats, but we have partnered with Amazon/Kindle and you can read anywhere on their free reading apps to offer you the best reading experience  (Android Phone or Tablet, iPad, iPhone, PC, Mac, BlackBerry or Windows Phone 7).  Please click here to download the FREE Kindle reading apps. We also have many of our books available at The Nook Bookstore, so if you would like to download on your Nook, please visit The Nook Bookstore

Can I print e-books?

No, e-books are for viewing only on your authorized device.    If you would like a printed copy, please purchase a hard copy of the publication.

Can I purchase multiple E-books for my organization?  

Yes, please email us at info@walkthetalk.com or call 972.899.8300 to discuss the purchase of multiple copies or corporate licensing agreements.