Video, Audio & E-Training Resources

Positive performance coaching is achievable when supervisors and managers have the right training.
According to Webster's Dictionary, the definition of discipline is: "training that develops self-control, character, or orderliness and efficiency". This powerful training program helps your supervisors get beyond the belief that confronting negative performance has to be unpleasant and punitive in nature. It shows them how - when done right - performance discussions can actually be a tool for coaching and developing employees.
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With issues of corporate integrity and accountability in the news daily,
perhaps it's time for a refresher course in ethics. This latest training program
from CRM covers it all - from taking home a few office supplies, to ethnic
jokes, to insider trading, and more. Learn More

How is it that certain teams achieve extraordinary excellence, day after day,
year after year and manage to stay committed to each other, their customers and
their organizations mission? This new program features the remarkable team at
the Four Seasons Restaurant in New York City. Learn More

Enourage your people to take "ownership" of their own problems with this powerful new video training program! This training program will give you and your employees solid skills for resolving workplace conflict. Learn More

In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people dont speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or quilt. Learn More

An easy-to-use training solution for communicating organizational
expectations to new-hires.
What if you could easily show your new hires the kinds of behaviors you
expect from them-including everything from basic workplace etiquette (like being
aware of personal hygiene & appearance) to more advanced things (like
showing appreciation to co-workers and taking initiative)? Learn More

Do you ever stand by silently when you feel you should speak up? If so, your silence hurts. Many people say they want to speak up when they see others stereotyped, disrespected, or demeaned -- but they stand by silently because of discomfort or the fear of saying the wrong thing. They may turn away thinking who am I to get involved, this isn't my business. In fact, as a bystander, you ARE part of the conversation. You are the audience. Your silence allows the disrespectful behavior to continue. Your silence hurts. Learn More

The Monday Morning Leadership Training Program is designed to mentor your managers and help them develop the eight key leadership principles outlined in the best-selling book Monday Morning Leadership. The practical, step-by-step lessons are valuable for everyone - from new managers to experienced leaders.
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