What is a “Magnetic Organization”

It is one that attracts and retains the best, brightest and most productive people. This is just the type of “pull” you want your dealership to have. You’ll learn tactical and practical strategies to build employee commitment as well as how to “hire tough” and “manage easy”. You’ll take away a lot of essential information from this course including the necessary techniques you need to develop a customer-service culture.

Eric Harvey, president of The WALK THE TALK� Company, a Dallas human resources publishing, consulting, and training firm that works with values-based organizations internationally, including 84% of Fortune magazine’s “World’s Most Admired Companies.” Renowned speaker to such professional groups as General Electric, Qantas Airways and Cornell University. Recognized and published in hundreds of journals, including Industry Week, Wall Street Journal, BusinessWeek, and Harvard Business Review. Eric Harvey is the author of WALK THE TALK—And Get The Results YouWant as well as several other handbooks.

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