Do your people know the difference between being a "boss" and being a "leader"? They better! Fact is: Your bottom line is ON the line! It's no secret that leadership (or the lack of it) is the most critical factor affecting your current and future business success. Yet far too many key people are expected to assume leadership roles without being given the guidance and support necessary to do the job ... and they're struggling. They need help. They need tools. More than anything else, THEY NEED A MAP to show them the way. And here it is! This quick-reference handbook is packed with ideas, techniques, and strategies to help current and future leaders shape an environment that attracts and retains the people you need and produces the results you want.
