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Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer servic
    • Original price $16.50
      Current price $15.00

      The 10 Golden Rules of Customer Service

      Source Books

      Now Available! The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Throug...

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      Original price $16.50
      Current price $15.00
    • Serve Right: Every Employees Straight-Talk Guide To Customer Service Success
      $12.95

      Serve Right: Every Employees Straight-Talk Guide To Customer Service Success

      Steve Ventura

      When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN ...

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      $12.95
    • 180 Ways To Walk The Customer Service Talk
      $10.95

      180 Ways To Walk The Customer Service Talk

      Eric Harvey and The Walk The Talk Team

        180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with p...

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      $10.95
    • Original price $15.95
      Current price $13.95

      212º Service - The 10 Rules for Creating a Service Culture

      Source Books

      * please contact info@walkthetalk.com to inquire about quantity discounts   212º Service is a motivational 1-hour read written by expert author, M...

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      Original price $15.95
      Current price $13.95
    • $15.95

      9 1/2 Principles of Innovative Service

      Source Books

      It's not enough to wow your customers, winning service providers awe their customers. The 9 ½ Principles of Innovative Service provides an engaging...

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      $15.95
    • Original price $16.95
      Current price $14.95

      The Leadership Secrets of Santa Claus Book - Eric Harvey

      Source Books

      How to get big things done in your workshop ... ALL year long. This captivating, 1-hour read, written by Eric Harvey, is your number one resource ...

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      Original price $16.95
      Current price $14.95
    • $15.90

      The 100/0 Principle

      Source Books

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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      $15.90