Improve Customer Service
Use Walk The Talk's customer service books to:
- Build a culture that "wows" your customers
- Boost inspiration for your team
- Make a lasting impression on clients and customers
- Discover how service principles apply to all aspects of life
- Create an organization customers will rave about
- Reinforce training to instill the importance of customer servic
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Original price $16.50Current price $15.00| /
The 10 Golden Rules of Customer Service
Deb Duncan and Todd DuncanNo reviewsNow Available! The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Throug...
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$12.95| /
Serve Right: Every Employees Straight-Talk Guide To Customer Service Success
Steve Ventura2 reviewshen you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN...
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$10.95| /
180 Ways To Walk The Customer Service Talk
Eric Harvey and The Walk The Talk Team180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with pow...
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Original price $15.95Current price $13.95| /
212º Service - The 10 Rules for Creating a Service Culture
Sam ParkerNo reviews212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and creat...
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$15.95| /
9 1/2 Principles of Innovative Service
Chip BellNo reviewsIt's not enough to wow your customers, winning service providers awe their customers. The 9 ½ Principles of Innovative Service provides an engaging...
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Original price $16.95Current price $14.95| /
The Leadership Secrets of Santa Claus Book - Eric Harvey
Steve VenturaNo reviewsHow to get big things done in your workshop ... ALL year long. This captivating, 1-hour read, written by Eric Harvey, is your number one resource ...
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Original price $16.99Current price $15.99| /
The Leadership Secrets of Santa Claus Workbook
Steve VenturaNo reviews*Save when you order for your team.Henry Ford, Warren Buffet, Andrew Carnegie…Santa Claus? If great leadership requires addressing changing demand...
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$15.90| /
The 100/0 Principle
Al RitterNo reviewsBrian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...
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