Improve Customer Service
Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.
Use Walk The Talk's customer service books to:
- Build a culture that "wows" your customers
- Boost inspiration for your team
- Make a lasting impression on clients and customers
- Discover how service principles apply to all aspects of life
- Create an organization customers will rave about
- Reinforce training to instill the importance of customer service
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Original price $16.50Current price $15.00The 10 Golden Rules of Customer Service
Deb Duncan and Todd DuncanNow Available! The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Throug...
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$10.95180 Ways To Walk The Customer Service Talk
Eric Harvey and The Walk The Talk Team180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with pow...
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$15.95212º Service - The 10 Rules for Creating a Service Culture
Sam ParkerDue to high demand, this book is currently on backorder. Orders will be shipped after 5/1/22. We apologize for any inconvenience. 212º Service is ...
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$12.95Serve Right: Every Employees Straight-Talk Guide To Customer Service Success
Steve Venturahen you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN...
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Original price $16.95Current price $15.95The Leadership Secrets of Santa Claus Book - Eric Harvey
Steve VenturaHow to get big things done in your workshop ... ALL year long. This captivating, 1-hour read, written by Eric Harvey, is your number one resource ...
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Original price $16.99Current price $15.99The Leadership Secrets of Santa Claus Workbook
Steve Ventura*Save when you order for your team.Henry Ford, Warren Buffet, Andrew Carnegie…Santa Claus? If great leadership requires addressing changing demand...
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$15.959 1/2 Principles of Innovative Service
Chip BellIt's not enough to wow your customers, winning service providers awe their customers. The 9 ½ Principles of Innovative Service provides an engaging...
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$15.90The 100/0 Principle
Al RitterBrian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...
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$8.00Serve Right (Ebook)
Steve VenturaWhen you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN ...
View full details$8.00 -
$8.00180 Ways To Walk The Customer Service Talk (Ebook)
Eric Harvey and The Walk The Talk Team180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with pow...
View full details$8.00
