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NOTICE: Orders placed AFTER 12:00pm CST on Friday, Dec 21st will ship Wednesday, Dec 26th. Orders placed AFTER 12:00pm CST on Monday, Dec 31st will ship on Wednesday, January 2nd. Wishing you a Merry Christmas and a Happy New Year! Happy Holidays!

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Provide High Quality Customer Service

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  1. 180 Ways To Walk The Customer Service Talk 180 Ways To Walk The Customer Service Talk

    Proven techniques to attract and retain dedicated customers. 180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity.

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  2. 212º Service 212º Service

    $15.95

    10 rules to create and maintain “Best in class” customer service. 

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  3. 9 1/2 Principles of Innovative Service 9 1/2 Principles of Innovative Service

    $15.95

    Cause your customers to swoon, smile, and sing your praises.  It's not enough to wow your customers, winning service providers awe their customers. In Nine ½ Principles, author Chip Bell provides an engaging instruction manual and inspirational guide to making service an exceptional experience for your customers.

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  4. The How of Wow The How of Wow

    $15.95

    Learn HOW to WOW your customers! How can you keep ahead of your competition? The secret is in "wowing your customers." It's all about creating raving fans—customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you.

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  5. The Simple Truths of Service The Simple Truths of Service

    $15.95

    Give Customers More Than They Expect! An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect.This is a book that any company can use to reshape their culture around serving the customer.

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