Serve Right: Everyone's Straight Talk Guide to Customer Service Success
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When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN business – YOUR CUSTOMERS. No job is any more important than that ... no function is more closely linked to your organization's mission and its overall success. Whether you're a seasoned professional with years of customer service experience or someone just starting in that field, no matter if this is your ideal job or just one stop on a larger career journey, you need to be successful. You need to ...Serve Right. This book will show you how!