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Ouch!  That Stereotype Hurts





Ouch! That Stereotype Hurts

Communicating Respectfully in a Diverse World
by Leslie Aguilar
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Availability: In stock

Regular Price: $12.95

Special Price: $9.95

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  • Publisher: Walk The Talk
  • Cover: Soft Cover
  • No. of pages: 80
  • Book Dimensions: 5 7/8 x 8 7/8
  • ISBN-10: 1885228724
  • ISBN-13: 9781885228727
 
 
Product Description

If you want to be a more effective communicator in today’s diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in Ouch! That Stereotype Hurts

  Within the pages, you will discover:


  • Concrete guidelines for ensuring your message gets across to a diverse group of listeners
  • The 6-Step Recovery model for what to do when things go wrong and you have your foot in your mouth
  • 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias
  • A Checklist for Communicating Respect and Inclusion

    Also consider the Ouch That Stereotype Hurts Training Program

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