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Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer service
    • $16.50
      $15.00

      The 10 Golden Rules of Customer Service

      Source Books

      Now Available! The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Throug...

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    • $15.95
      $13.95

      212º Service - The 10 Rules for Creating a Service Culture

      Source Books

      * please contact info@walkthetalk.com to inquire about quantity discounts   212º Service is a motivational 1-hour read written by expert author, M...

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    • $16.95
      $14.95

      The Leadership Secrets of Santa Claus Book - Eric Harvey

      Source Books

      How to get big things done in your workshop ... ALL year long. This captivating, 1-hour read, written by Eric Harvey, is your number one resource ...

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    • $15.95

      9 1/2 Principles of Innovative Service

      Source Books

      It's not enough to wow your customers, winning service providers awe their customers. The 9 ½ Principles of Innovative Service provides an engaging...

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    • $15.90

      The 100/0 Principle

      Source Books

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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    • $10.95

      Serve Right: Everyone's Straight Talk Guide to Customer Service Success

      Walk The Talk

       This handbook is sold exclusively on Amazon. For orders over 100 copies, please email ewestmoreland@walkthetalk.com for quantity discounts.  When...

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