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Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer servic
    • Original price $16.50
      Current price $15.95

      The 10 Golden Rules of Customer Service

      The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of ...

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    • Serve Right: Every Employees Straight-Talk Guide To Customer Service Success
      Original price $109.50
      Current price $80.00

      Serve Right Handbook (Pack of 10)

      Sold in Packs of 10 at $8 each When you accepted employment with your organization, you took on a significant responsibility: taking care of the pe...

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    • Original price $15.95
      Current price $13.95

      212º Service - The 10 Rules for Creating a Service Culture

       212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and creat...

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    • $16.95

      The Leadership Secrets of Santa Claus Book- on sale

      How to get big things done in your workshop ... ALL year long!| The perfect training resource or employee gift this holiday season! This captivatin...

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    • Original price $15.95
      Current price $14.95

      The 100/0 Principle

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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