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Orders placed today after 1:00 CST will be shipped the following business day. (M-F)

Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer servic
    • $16.50

      The 10 Golden Rules of Customer Service

      Deb Duncan and Todd Duncan

      Now Available! The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Throug...

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      $16.50
    • Serve Right
      Original price $12.95
      Current price $10.95

      Serve Right

      Steve Ventura

      When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN ...

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      Original price $12.95
      Current price $10.95
    • 180 Ways To Walk The Customer Service Talk
      $10.95

      180 Ways To Walk The Customer Service Talk

      Eric Harvey and The Walk The Talk Team

      180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with pow...

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      $10.95
    • $15.95

      212º Service - The 10 Rules for Creating a Service Culture

      Sam Parker

       212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and create...

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      $15.95
    • $15.95

      The How of Wow

      John Murphy

      “If you ever think customers are a pain in the butt, try to do business without them.” When was the last time you were “wowed” by the service you ...

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      $15.95
    • $15.95

      9 1/2 Principles of Innovative Service

      Chip Bell

      It's not enough to wow your customers, winning service providers awe their customers. The 9 ½ Principles of Innovative Service provides an engaging...

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      $15.95
    • Original price $16.95
      Current price $11.47

      The Leadership Secrets of Santa Claus Book - Eric Harvey

      Eric Harvey

      *Contact info@walkthetalk for quantity discounts How to get big things done in your workshop ... ALL year long. This captivating, 1-hour read, wri...

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      Original price $16.95
      Current price $11.47
    • Original price $16.99
      Current price $15.99

      The Leadership Secrets of Santa Claus Workbook

      walkthetalk3

      *Save when you order for your team. Email info@walkthetalk.com for info. on discounts for orders over 2 books. Henry Ford, Warren Buffet, Andrew ...

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      Original price $16.99
      Current price $15.99
    • $15.90

      The 100/0 Principle

      Al Ritter

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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      $15.90
    • $8.00

      Serve Right (Ebook)

      Steve Ventura

      When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN ...

      View full details
      $8.00
    • $8.00

      180 Ways To Walk The Customer Service Talk (Ebook)

      Eric Harvey and The Walk The Talk Team

      180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with pow...

      View full details
      $8.00

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